Customer Care & Merchant Disclosures
Have a question about your Clowand disposable toilet brush system, replacement refills, shipping status, or 30-day satisfaction guarantee? Our dedicated English support team responds within 1 business day.
For order updates, returns, or product inquiries:
support@clowand.comResponse time: Under 24 hours (Mon – Sat)
Monday – Saturday
9:00 AM – 6:00 PM PST (Los Angeles)
Daily order cutoff: 2:00 PM PST
All U.S. orders are fulfilled locally from 40+ Amazon FBA fulfillment centers across the United States via USPS and UPS.
Brand: Clowand
For order documentation, returns, or any account inquiry, reach us at support@clowand.com.
We offer a 30-day return window from delivery with Free Returns ($0 return shipping & $0 restocking fee) and refunds processed within 5 business days to your original payment method. Used bathroom hygiene products never need to be shipped back—contact us directly for a fast resolution.